Elements and Performance Criteria
- Analyse source messages.
- Attend to source messages and make adjustments to assist concentration and comprehension.
- Analyse discourse and speaker's strategies to predict discourse direction.
- Determine key information and relationships between linguistic and non-linguistic elements in the messages.
- Identify factors affecting the meaning of the messages.
- Identify structural elements of discourse.
- Use effective strategies to support message retention and recollection.
- Recall source messages.
- Use a range of encoding strategies to retain and ensure the accuracy of information.
- Manage discourse to ensure the quality and reliability of recall.
- Review key information and relationships in source messages.
- Analyse notes for usefulness in recollection of messages.
- Resolve problems of understanding and recall and seek clarification in a sensitive manner.
- Reproduce source messages.